Use Leadership Language That Shows You Care

Valentine’s Day is near. While you may give chocolates or flowers, this can be a nice reminder for leaders to think about how to demonstrate appreciation for those at work.

Turn On Your Filter at Work

Do you work around people who feel obligated to freely share too many details of their personal lives to just about anyone with a pulse?

Ax Destructive Arguments in the Workplace

There are healthy debates and then there are unproductive, chronic arguments. Persistent, petty arguments can be detrimental to the organization.

Say What You Mean

There will be times in business when it will be challenging to deliver direct, candid communication. Maybe it will be some bad news about someone’s performance or a mistake you’ve made.

Practice Email Etiquette

In light of the recent Sony hacking and its fallout, there’s at least one good lesson that we as business leaders should take to heart: Manage your emails on a professional level.

Focus on What’s Right, Not Who’s Right

There are a lot of us who enjoy being right. But when our need to be right drives decision-making and becomes a consistent source of conflict, it mistakenly becomes the focus.

Avoid Communication Minefields

One misstep can lead to dire consequences for you, your professionalism and your career. Be very deliberate about what you say, how you say it, and with whom you share it.

Address Ambiguous Responses

When you hear people say things like, “I will try,” “I will do my best,” or “I am working on it,” be on high alert. These potentially evasive responses imply a lack of commitment…

Stop Self-Undermining Language

When you communicate with others, are you frequently using words that have the potential to destroy your power as a leader? Surprisingly, some of the language, we regularly use out of concern, politeness or fairness can…

Know Your Boss’s Communication Needs

Effective managers and leaders are adept at managing their boss’s job-performance expectations. But that’s hard to do if…