Want Your Accountability System to Be Effective—Even Powerful? Drive Performance With This One, Vital Element.
You’ve probably heard it before. Einstein’s definition for insanity: “doing the same thing over and over again and expecting different results.” But how applicable is this definition to your work, your leadership, or even your life, for that matter?
One of the most powerful elements of the MAP Management System™ is intentionally designed to put a stop to “insanity.” And this element is vital to organizations because, without it, your people can’t really be held accountable to achieving goals or fulfilling the company’s vision.
So what exactly is this aspect of the System?
It’s corrective action. And by “corrective action,” we’re not necessarily talking about discipline (although in managing team members, sometimes disciplinary measures do get taken to address unethical activities).
What we’re mainly talking about is how you discipline yourself and get your team to respond to performance-based metrics. We’re talking about new and different activities that you undertake when you’ve gotten clarity around those metrics yet not hit your targets. Corrective action is vital to your impact as a leader and upholding accountability within your workforce.
What’s more, corrective action is key because it not only has the power to develop and/or finetune solutions so you can boost your odds of hitting those targets but because it usually creates golden opportunities to coach your team members. And coaching, done well, plays a big role in engaging and empowering your people, enabling them to experience genuine joy and success in their jobs and their lives.
That said, organizations often struggle to take timely, appropriate corrective action. In some cases, the leadership lacks the confidence to do it in an equitable way or doesn’t have the know-how to coach team members on how to do it themselves. Most often, these organizations lack an accountability system that includes corrective action altogether.
Without such a system, these organizations commonly feel stuck in a rut—operating from that place of “insanity,” repeating mistakes, spinning their wheels, and forever struggling to get results. That’s why corrective action must be built into an effective accountability system. And as you use it—and others in your organization also come to experience its power—corrective action becomes ingrained in your culture. Not something feared, it becomes something revered. Corrective action becomes understood, appreciated and, most importantly, trusted.
Harness the unique, proven power of the MAP Management System™ for you and your team today! Sign up now for MAP’s 2.5-day executive workshops, filling up fast for Fall 2021.